Legal Information

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, create an account, place an order, make a payment, or use our services.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or place an order: Name, Email address, Phone number, Shipping address, Billing information, Order details, Payment status, Customer service messages, Website usage information, such as pages viewed, browser type, device information, and cookies.

We only collect information that is necessary for order processing, delivery, customer service, payment handling, and service improvement.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and confirm your order
  • To arrange payment and shipping
  • To provide order updates and tracking information
  • To respond to service requests
  • To verify order details when needed
  • To prevent fraud or unauthorized transactions
  • To improve our website, services, and customer experience
  • To comply with legal or regulatory requirements when necessary

3. Payment Information

Payments are processed through third-party payment providers. We do not store your full credit card number or complete payment card details on our website.

Payment information may be processed by payment service providers in order to complete your transaction securely.

4. Shipping and Fulfillment Information

To complete your order, we may share necessary shipping and order information with shipping, logistics, payment, or service providers.

5. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, or fulfilling orders.

7. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content.

Terms & Conditions

Welcome to MissiShop. By accessing or using our website, placing an order, or using our services, you agree to the following terms and conditions.

1. Account Terms

You are responsible for maintaining the confidentiality of your account information. You must be of legal age to place an order.

2. Orders and Products

All product images are for reference only. Actual products may vary slightly due to lighting, screen display, and production differences.

3. Payments

Payments must be completed through the supported payment methods shown at checkout.

4. Shipping

Shipping times vary based on destination, product availability, and shipping method. We are not responsible for delays caused by customs or local courier services.

5. Returns and Refunds

Returns and refunds are handled on a case-by-case basis. Please contact customer support for assistance.

6. Disclaimers

Products are sold as-is. We make no warranties beyond what is described on the product pages.

7. Limitation of Liability

MissiShop is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Governing Law

These terms are governed by the laws of Malaysia.